Terms and conditions

1. Legal Status
These Terms and Conditions ("Agreement") govern the use by you (the "User" or "you") of LuckyDays online casino's services, including but not limited to its website, mobile applications, and any associated software.

You acknowledge that LuckyDays is licensed and regulated under the laws of Ontario, Canada, and complies with all applicable regulatory requirements. The license number for LuckyDays is OPIG1242643 issued by the Alcohol and Gaming Commission of Ontario (AGCO) in conjunction with iGaming Ontario.

To use the services provided by LuckyDays, you must create an account. To do so, follow these steps:

• Click on "Create Account";
• Enter your email address, password, date of birth, phone number, confirm adulthood, full name, and address.
• Specify your citizenship, industry, and occupation;
• Agree to the terms and conditions.

Once you have created an account, you will be able to log in using your login credentials. You are responsible for maintaining the confidentiality and security of your login information.

LuckyDays offers a wide range of games from reputable software providers, including but not limited to NetEnt, Microgaming, Evolution, Pragmatic Play, Play’n GO, and Blueprint Gaming (where applicable).

Our games are subject to the following terms:

• No demo modes;
• Limited jackpots available;

LuckyDays offers a welcome bonus package of up to C$1,500 on first three deposits, with 100-200 free spins on Big Bass Splash.

To claim your welcome offer:

• Register an account with LuckyDays;
• Make at least one deposit in the minimum amount specified by our site rules (C$10-C$20);
• The bonus will be automatically credited to your account.

Wagering requirements for bonuses are as follows: 30 times the sum of the initial deposit plus the bonus. Free spins winnings must also be wagered, with a 25x multiplier applied.

LuckyDays has an invite-only loyalty program called "Stealth VIP". Members can expect exclusive promotions, higher withdrawal limits, personal managers, tailored reloads, and other benefits.

No points system or tracking is available for the Stealth VIP program; rewards will be distributed as per our discretion.

We offer various payment methods to deposit and withdraw funds:

Deposit Methods: Interac, VISA, Mastercard (C$10-C$15), ecoPayz, iDebit, Paysafe, MuchBetter; Withdrawal Methods: Interac, VISA, Mastercard, ecpayz.

Maximum withdrawal limits per day are C$5,000. Withdrawals will typically be processed within 1-2 days; for e-wallets, this is instantaneous.

LuckyDays imposes the following terms on all users:

• Wagering requirements apply to bonuses;
• Maximum bet limits per spin or round are in place to prevent abuse of our systems;
• Game restrictions may apply depending on your jurisdiction;
• No demo wagering is allowed.

We reserve the right to restrict any account that we suspect is involved in any form of fraudulent activity.

LuckyDays's website is fully optimized for mobile devices, ensuring an optimal user experience across all platforms (browser-based or via our iOS app).

Our support team is available 24/7 for assistance with registration, deposits, withdrawals, and other general issues.

To ensure the security of your transactions and gameplay:

• All financial data transmission to our servers are protected by a minimum 256-bit SSL encryption;
• Our RNG (Random Number Generator) is certified by iTech Labs.
• Third-party auditors regularly review LuckyDays's systems for fairness.

We are committed to providing responsible gaming options, including:

• Deposit limits: You can limit your deposits per day, week, or month;
• Time-out features allow you to pause gameplay for a short period (24 hours - 6 weeks);
• Self-exclusion is available for six months up to five years.

We also provide links to responsible gaming resources on our site.

LuckyDays's advantages include:

• Huge game selection of over 2,600 titles;
• Fast withdrawals (1-2 days);
• Generous welcome bonus package;
• Ontario-licensed.

Disadvantages include:

• No demo modes;
• Limited jackpots available (10);
• App issues with iOS users.

LuckyDays was founded in 2019 and re-launched for the Canadian market in 2022 under L7 Entertainment Ltd, a company registered in Curaçao, Reg No: C96640.